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Issue Category
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1.No popup when the accessory is plugged in
2.Accessory detected, but green LED does not light up when pressing buttons
3.The accessory works, but my appliance is not in the IR code library
4.It worked before, but now there is no popup when plugged in
5.App crashes
6.Other
Phone Model & OS Version (e.g. iPhone 16, iOS 26.4.2)
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